PRIVACY POLICY

Helo battery is committed to protecting our customers’ privacy and personal information collected during car battery sales, delivery, and replacement services.

  1. Information Collection

Personal information such as customer name, contact number, delivery address, vehicle registration number, and vehicle details may be collected for the purpose of:

  • Sales of car batteries including but not limited to GS Yuasa, Camel, Tuflong, and other approved brands
  • Battery delivery and replacement services
  • Warranty registration and verification

2. Use of Information

All collected information will be used strictly for:

  • Processing sales, delivery, and replacement services
  • Brand-related warranty claims and follow-ups
  • Customer service and internal business records

3. Data Protection

Helo battery takes reasonable measures to safeguard customer information against unauthorized access, misuse, or disclosure.

4. Third-Party Disclosure

Customer information may be shared with authorized distributors or manufacturers (such as GS Yuasa, Camel, Tuflong, or other approved brands) strictly for warranty verification, product validation, or when required by law.

5. Service Coverage

This privacy policy applies to battery delivery and replacement services provided within a 20km radius from each helo battery pitstop throughout Sabah.